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Using the Library

Welcome!

Hello and welcome to the Library Guide for Distance Education students. Whether you are in Grande Prairie or in any one of our communities, GPRC Learning Commons is here to assist you to achieve your educational goals. We can assist our students either in person face-to-face, or via technology. Even if you are not on a physical campus, you can reach us with your questions. We are here to help you.

Check out the Distance Resources section on the GPRC Student Hub: https://www.gprc.ab.ca/students/

Virtual Assistance

As a Distance Education student you can avail of one-on-one virtual help by booking an appointment online. We are available to help you Monday to Friday, 8:30 am. to 4:30 pm. We can help you with how to do research using digital resources, APA citation style, and how to access helpful resources on the library webpage. Our goal is to help you succeed in your studies!

Request Books from NEOS

Requesting Books 

Please note: Due to COVID19, the option of requesting print books is suspended until further notice. If you need help accessing ebooks, please contact the library by chat, phone, or email.

Use the NEOS catalogue to search for books. Click on the  icon found in the catalogue record for the book:

Log in using your User ID (Library card barcode) and Pin (last 4 digits of barcode) and choose Grande Prairie Regional College - Grande Prairie (for Grande Prairie Campus) as your pick up location in the "Pickup at" menu. The item will be mailed from there via Priority Courier to your address.

Delivery of Materials

Please note: Due to COVID19, the service of delivering print materials is suspended until further notice. If you need help please send contact the library by chat, phone, or email.

 Once you have found the information you are looking for, it will be sent directly to you:

  • Requested materials are collected, signed out and mailed to distance education students.
  • Parcels are shipped pre-paid via Priority Post Courier.
  • Pre-paid return bill of lading & shipping label are included to return materials to GPRC Library.
  • If some items must be returned earlier than the rest, a second return manifest will be sent for the remaining items.

Loan Periods and Limits for Distance Students

GPRC books: 5 weeks
NEOS books: 3 weeks
     ILL books: 3 weeks *subject to lending library's loan policy

InterLibrary Loan

Getting Articles/Books from other libraries (ILL) 

Please note: COVID19 impacted the availability interlibrary loan materials. Until further notice, ILL is available only for electronic journal articles and ebook chapters. Information from print resources are not available and cannot be filled until further notice. If you need help accessing e-books, please send contact the library by chat, phone, or email.

These will be filled digitally and sent to you via e-mail. You can also submit chapter requests for specific chapters of eBooks not part of GPRC's collection. 

articles

Interlibrary Loan (ILL) is a free service for GPRC students, faculty and staff to request articles and books from other libraries that are not part of NEOS. You have your own Interlibrary Loan account where you can place and keep track of your article/book requests. When your article/book arrives at the GPRC Library, you will receive an email message at your GPRC email account. You can then pick up your article/book at the Circulation Desk(pick up service suspended until further notice).

Journal Articles: Requests can take up to 1.5 - 2 weeks be filled. You will receive an e-mail in your student e-mail account that contains a link to the requested article. Download the article as soon as you receive this e-mail. Links are "live' for 14 days, or up to 3 downloads, whichever is less.

Print Books: Make sure the book is not available in another library in the NEOS catalogue. If it is, place a hold instead. Book requests through ILL usually take 1.5 - 2 weeks to arrive. (suspended until further notice).


How to Log In to Your Account to Request an Article/Book

 Go to your Interlibrary Loan account.

User Login = barcode on your library card -  1930001234567

Password = last four digits of barcode on your library card (e.g. 4567)

NOTE: All Interlibrary Loan messages will come from the following email address: agpc@relaisill.com. Some email programs automatically filter this address, so check your junk mail folder periodically. You can also check the status of your requests by logging into your Interlibrary Loan account.

Grande Prairie Campus
10726 - 106 Avenue
Grande Prairie, AB T8V 4C4
Phone: 1-780-539-2939
Email: library@gprc.ab.ca
Fairview Campus
11235-98 Avenue
Fairview,AB T0H 1L0
Phone: 1-780-835-6641
Email: fvlibrary@gprc.ab.ca